Shipping & Delivery Policy

Fast, reliable, and free delivery across India

Our Delivery Process

1. Schedule Delivery

Choose your delivery date during checkout. We deliver 2 days before your event.

2. Free Shipping

We ship via trusted partners. You'll receive tracking details once dispatched.

3. Receive & Enjoy

Your dress arrives in premium packaging. Try it on immediately for perfect fit.

Delivery Timeline

Standard Delivery
  • Metro Cities: 2-3 business days
  • Other Cities: 3-5 business days
  • Tier 2/3 Cities: 4-6 business days
Express Delivery
  • Available for: Last-minute orders
  • Delivery Time: 24-48 hours
  • Additional Cost: ₹300-500

Service Coverage

We deliver to all pin codes across India including:

  • Delhi NCR
  • Mumbai
  • Bangalore
  • Hyderabad
  • Chennai
  • Kolkata
  • Pune
  • Ahmedabad
  • Jaipur
  • Chandigarh
  • Lucknow
  • And 4000+ other cities

Return Process

Returning your dress is simple and free:

  1. Place the dress back in the original packaging
  2. Use the prepaid return bag included with your order
  3. Schedule a pickup or drop at nearest courier center
  4. Dress must be returned within 2 days after your event
  5. We handle dry cleaning - no need to clean before return

Note: Late returns incur a penalty of ₹200 per day.

Shipping Costs

Service Cost Delivery Time
Standard Delivery FREE 2-6 business days
Express Delivery ₹300-500 24-48 hours
Same Day Delivery* ₹800 Same day (by 8 PM)

*Same day delivery available only in select metro cities for orders placed before 12 PM.

Need Help with Delivery?

For delivery-related queries, tracking updates, or special requests, contact our delivery team:

  • WhatsApp: +91 7203000507
  • Email: fizaboutique1500@gmail.com
  • Hours: Mon-Sat, 9 AM - 6 PM IST

We're committed to making your dress rental experience seamless from delivery to return!